Overview
This guide covers the process of upgrading your ResourceXpress system to the latest version in order to benefit from the most recent features and enhancements. Whilst this guide is designed to be fully comprehensive, should you have any queries or run into any problems during the upgrade, please contact helpdesk@qedas.com for assistance.
...
| Note |
|---|
Important note regarding .NET Framework .NET Framework 4.8 is required for ResourceXpress 2021.5 and above. |
Database Upgrade
Step 1: Open SQL Server Management Studio (SSMS) and login to the local or remote SQL server that hosts the application database.
...
Step 2: In the left pane expand Databases and right-click on rxpress or the name of the database that ResourceXpress is using and select New Query.
...
The SQL files required for Step 3 can be found in the software in the folder DB -- Incremental Upgrade - OnPrem
Step 3: Identify your current RX version from the list of upgrade options (e.g. RxOnPrem V5.x to V5.x/V2021.x).
...
| Info |
|---|
In the case of any database errors during the upgrade, you can rollback the database to your previous version by running the correct rollback script found in the DB - Rollback - OnPrem folder e.g. if you are upgrading to V5.5 then RxOnPrem V5.5 to V5.x.sql script is the rollback script that needs to be executed. |
Application Upgrade
Step 1:Uninstall your current ResourceXpress Version.
Go to Control Panel - Programs and Features and uninstall your current version of ResourceXpress.
...
Step 2: Install the new version of ResourceXpress.
...
File Configuration
Licence
Step 1: Navigate to the application installation directory, typically C:\inetpub\wwwroot and locate the ResourceFiles folder.
Step 2: Rename your current licence file mm.lic to mm.lic.OLD.
Step 3: Copy your new licence file to the ResourceFiles folder and be certain that the new file is named mm.lic.
| Info |
|---|
Please submit a request to helpdesk@qedas.com to request your licence |
Web.config
Step 1: Navigate to the application installation directory again and locate the Web.config file.
| Note |
|---|
This file should be located in C:\inetpub\wwwroot and not to be confused with the Web.config in the ResourceFiles folder. |
Step 2: Open this same Web.config file in the backup that was created at the beginning of this process. Locate the connectionStrings tags at the bottom of the file and copy & paste into the new Web.config file.
...
The below lists other application files that are overridden during an upgrade. If you have made any changes or replaced any of these files for your deployment please copy the old files from the backup into the new relevant location.
Filename | Location |
|---|---|
NLog.config | C:\inetpub\wwwroot |
any template (.html) files | C:\inetpub\wwwroot\Templates |
any image files replacing default images | C:\inetpub\wwwroot\meetingmonitor\images C:\inetpub\wwwroot\meetingmonitor\images\<second_language> C:\inetpub\wwwroot\meetingmonitor\gen\images C:\inetpub\wwwroot\meetingmonitor\images\gen\<second_language> |
IIS Restart
Once all the steps above have been completed and a new licence has been installed, it is recommended that you restart the Internet Information Services (IIS) Manager.
Step 1: Type IIS in the search bar and open Internet Information Services (IIS) Manager
...
Step 2: Select the Server Name in the left pane under Connections.
Step 3: In the right pane under Actions - Manage Server click on Refresh.
...
If a new version is required it will be supplied with your upgrade kit.
ResourceXpress Version | Scheduler Task Version |
|---|---|
ResourceXpress V5 | Scheduler Task v0.3 |
ResourceXpress V5.1 | Scheduler Task v0.3 |
ResourceXpress V5.3 | Scheduler Task v0.4 |
ResourceXpress V5.4 to V2021.5 | Scheduler Task v0.5 |
ResourceXpress V2021.6 to V2022.3 | Scheduler Task v0.6 |
ResourceXpress V2022.4 |
to V2022.5 | Scheduler Task v0.8* *requires .NET Framework 4.8 |
ResourceXpress V2023.1 or above | Scheduler Task v0.9 |
ResourceXpress Version | Push Service Version |
|---|---|
ResourceXpress V2021.2 or earlier | Push Service v0.6 |
ResourceXpress V2021.4 or above | Push Service v0.8* *requires .NET Framework 4.8 |
If a version upgrade is required, please uninstall your current version and install the latest using the guides below.
...