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This integration was added in SaaS v1.9.1 and RX On-Premise v5.5, check out the full release notes for this version here

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To check if the service is running please navigate to;

http(s)://<rendezvous_server>/QEDWrapper/QEDWrapperService.svc

replacing <rendezvous_server> with the IP or FQDN of your Rendezvous application server.

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Once configured, in Rendezvous navigate to Administration - User Security - User and ensure the newly created account has Access to WebApp enabled.

Service Account CreationImage RemovedService Account WebApp accessImage RemovedService Account CreationImage AddedService Account WebApp accessImage Added

Check Out & Auto Cancel Features

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Create a booking using the browser preview and the Book button. Ensure this booking appears in the Rendezvous Diary against the corresponding resource

You have now configured ResourceXpress with an NFS Rendezvous Workspace integration.

User Authentication

There are two methods of user authentication available in ResourceXpress when integrating with Rendezvous Workspace.

LDAP(S)

Using LDAP or LDAPS, ResourceXpress performs a live lookup of Active Directory users using attributes for Access Code or RFID. This method is primarily designed for Room Screen only systems. This guide covers LDAP configuration in more details.

It is important to note that when using LDAP, the booking organiser must exist in Rendezvous and have the same email address value in both AD and Rendezvous.

ResourceXpress Local Users & SSO

ResourceXpress also has a local database of users which can be populated manually, via a CSV upload or via Single Sign-On. Local users are more suitable for Mobile/Web App deployments using our QKiosk and Maps features.

If you choose to use local users, regardless of how they are populated, it is important to ensure that the users' Email ID in ResourceXpress is matched to a valid user account email address in Rendezvous.