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Work in progress |
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The RX and OfficeSpace integration was added in v2022.4 - August |
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An OfficeSpace Admin Account
Resources created in both OfficeSpace and ResourceXpress.
OfficeSpace Integration is enabled for your ResourceXpress server.
For SaaS customers please contact helpdesk@qedas.com and request for this option to be enabled.
For On-Prem customers please follow expand the guide section below.
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…Coming soon… |
OfficeSpace Configuration
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Store this ID, it will be required in the RX Configurationsection of this guide. |
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If you are using Authentication in RX your user accounts will need to be linked using unique OfficeSpace ID numbers, it may be beneficial to take a copy/export of all your user details here.
RX Configuration
Connect RX to OfficeSpace
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Select Yes for Specify Credentials. Enter the below URL into the Host Name field.
Under the OfficeSpace Integration header, enter the Legacy API Key and Service User ID which were created in the OfficeSpace Configurationsection of this guide. |
Click Save.
Link user accounts
RX Unauthenticated
If you are using ResourceXpress without User Authentication then all actions with OfficeSpace will use the Service User Account. This includes Book, Check-in and Check-out.
You do not need to link user accounts, however, any bookings created in ResourceXpress will be displayed in OfficeSpace as being created by the Service User.
For bookings created in OfficeSpace, there are three possible ways that bookings will be shown in ResourceXpress. This depends on your User Settings.
With existing RX User Accounts
If an OfficeSpace user already has an account created in ResourceXpresss then any bookings created in OfficeSpace will be linked to the user RX account via their email address.
Without existing RX User Accounts
If an OfficeSpace user does not have a user account created in ResourceXpress then bookings will be displayed in one of two ways.
If you do NOT have “Auto Create User Records From Bookings” enabled then bookings created in OfficeSpace will appear in RX with the “booked by” value set to the user's email address excluding everything after and including the @ symbol.
If you DO have “Auto Create User Records From Bookings” enabled then bookings will be shown with the user's full name. A new user record will also be created in RX with this user's details populated as shown below.
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RX Authenticated
If you are using Authentication in ResourceXpress then you will need to have user accounts in ResourceXpress.
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If you do not already have user accounts created check out our guides on users. |
For bookings to be successfully created in OfficeSpace as the authenticated user they will need to have their OfficeSpace ID linked with their RX Account.
To get an OfficeSpace User ID please follow the steps for finding the Service User Account ID as detailed previously in this guide.
Once you have the required user IDs navigate to the Users page in ResourceXpress.
This can be accessed under the User Management navigation menu dropdown.
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From here you can either use the Export & Import tools to update users in bulk or individually modify users by clicking the edit icon ().
Enter the appropriate OfficeSpace ID into the Client Employee ID field.