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This integration was added in SaaS v1.9.1 and RX On-Premise v5.56, check out the full release notes for this version here |
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In order to connect ResourceXpress to your NFS Rendezvous environment, you will need to ensure the QED Wrapper Service is installed and running on your Rendezvous server.
We advise using the QEDWrapper version 6.7.6.3 P9 at a minimum.
To check if the service is running please navigate to;
http(s)://<rendezvous_server>/QEDWrapper/QEDWrapperService.svc
replacing <rendezvous_server> with the IP or FQDN of your Rendezvous application server.
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Once configured, in Rendezvous navigate to Administration - User Security - User and ensure the newly created account has Access to WebApp enabled.
Check Out & Auto Cancel Features
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Configure the relevant settings using the below as a guide
ResourceXpress Setting | Required Info | Example |
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Server Host Name | URL for the Rendezvous QED Wrapper Service | https://<Rendezvous_IP_or_FQDN>/QEDWrapper/QEDWrapperService.svc |
Server Port | The port the Rendezvous server will accept web traffic requests | 80 or 443 |
Resource Login User ID | The username of the Rendezvous Service Account | rxuser |
Resource Login Password | The password for the above service account | password |
Resource Login Domain | The domain for the above service account | the User ID and Domain will be sent as a UPN i.e. rxuser@domain.com. This UPN must match the email address value of the service account. |
Creating Resource Profiles
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Create a booking using the browser preview and the Book button. Ensure this booking appears in the Rendezvous Diary against the corresponding resource
You have now configured ResourceXpress with an NFS Rendezvous Workspace integration.
User Authentication
There are three methods of user authentication available in ResourceXpress when integrating with Rendezvous Workspace.
LDAP(S)
Using LDAP or LDAPS, ResourceXpress performs a live lookup of Active Directory users using attributes for Access Code or RFID. This method is primarily designed for Room Screen only systems. This guide covers LDAP configuration in more details.
It is important to note that when using LDAP, the booking organiser must exist in Rendezvous and have the same email address value in both AD and Rendezvous.
ResourceXpress Local Users & SSO
ResourceXpress also has a local database of users which can be populated manually, via a CSV upload or via Single Sign-On. Local users are more suitable for Mobile/Web App deployments using our QKiosk and Maps features.
If you choose to use local users, regardless of how they are populated, it is important to ensure that the users' Email ID in ResourceXpress is matched to a valid user account email address in Rendezvous.
Please see the below guides for further information on local users and SSO configuration.
ResourceXpress User Management
Rendezvous User Account Attributes
If you select the option Use Resource Profile Settings under the User Authentication tab, ResourceXpress will authenticate users in your Rendezvous user directory. This option requires users to enter an Access Code to create a booking in ResourceXpress. The Rendezvous attribute used for the Access Code is the user's Rendezvous username.
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