The ResourceXpress Scheduler is an optional add-on server task that is needed when the system does not include room or desk devices. Without these devices refreshing their profiles every 60 seconds, some important background tasks are not performed.

The full functions of the Scheduler Task are as follows:

Refreshing screen profiles which have not connected during the last 5 minutes
Sending email check-in reminders
Performing optional auto-cancellation for desks and rooms
Sending notifications regarding device connectivity failure

Requirements

Hardware: 3GHz Processor, 2GB RAM, 10GB of free hard disk space
Operating system: Windows Server 2016 or above
.Net Framework version: 4.0

Installation Procedure

Please contact helpdesk@qedas.com to request the Scheduler Task install files.

Scheduler Task can be installed on a separate server to ResourceXpress if required, provided that it has access to the host server.

Extract the folder.

Run the RXNewSchedulerV0.3-install.exe file.

Select the install destination location and then click Next.

Verify that the destination is as intended and then click Install.

Once the install is complete, click Finish.

The ResourceXpress Scheduler Task service has now been installed.

Configure the service

Navigate to the ResourceXpress server software install directory on the host server.

By default, this is usually under C:\inetpub\wwwroot

In the ResourceFiles folder, locate the “web.config” file.

Open it in a text editor program such as Notepad or Notepad++.

Find and copy the ApiKey value (as shown below):

<add key="ApiKey" value="859xxxxxxxxxxxxxxxxxxxxxxxxxx3e6"/>

It is only necessary to copy the 32-character alphanumerical value from this line.

Navigate to the ResourceXpress Scheduler Task install directory (as determined during installation).

By default, this will be C:\Program Files (x86)\QED\RXNewSchedulerTask

Open the RXScheduler_V0.3.exe.config file in a text editor program.

Locate the ApiKey parameter and replace the default RXServer_Api_Key value with the correct API Key copied from the web.config file in the above step.

The file should now appear similar to the below (refer to line 7):

<?xml version="1.0" encoding="utf-8"?>
<configuration>
  <appSettings>
    <add key="ReloadInterval" value="900" />
    <add key="MaxConcurrentThread" value="20" />
    <add key="TenantUrl" value="http://RXServerURL" />
    <add key="ApiKey" value="859xxxxxxxxxxxxxxxxxxxxxxxxxx3e6" />
    <add key="UseTLSVersion" value="1.0,1.1,1.2" />
  </appSettings>
  <startup>
    <supportedRuntime version="v4.0" sku=".NETFramework,Version=v4.5" />
  </startup>
</configuration>

If the ResourceXpress Scheduler Task service has been installed locally to the ResourceXpress server software, change line 6 to the following:

<add key="TenantUrl" value="http://localhost" />

If the ResourceXpress Scheduler Task service has been installed on a remote server, enter the FQDN of the ResourceXpress host server instead (such as is shown in the example below):

<add key="TenantUrl" value="http://rx-server.cloudaddress.com" />

Once this is done, click Save.

Start the service

To start the Scheduler Task service, open Microsoft Windows Services.

Locate RXNewSchedulerTask in the list of installed services.

Select it and then click Start in the left-hand panel.

Alternatively, right-click the service and then choose Start.

Verify that it now states “Running” under the Status column for the Scheduler Task service.

Enable the Scheduler Task Feature

Log in to your ResourceXpress Admin Console and navigate to Administration Settings - System Settings - Alerts (Tab)

Locate the Scheduler Task section at the bottom of the page. Set the Service Enabled option to Yes

Click Save

The Scheduler Task is now running as per below screen.