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This feature was added in RX version 2022.2 - April

The Zoom Integration allows you to link Zoom Rooms and ResourceXpress.

Prerequisites

  • ResourceXpress v2022.2 or above.

  • ResourceXpress user account with System Settings and Resource List access.

  • Zoom account with Admin access to Room Management.

  • 1 or more Zoom Rooms connected with an Exchange Mailbox.

Zoom Configuration

Room Settings

For each room that is Zoom Room that is going to be connected with ResourceXpress, the Room Check-In and Check-Out is a required setting to allow RX and Zoom to communicate with each other correctly.

Navigate to https://zoom.us/location.

This can also be accessed by navigating to Zoom Rooms found nested under Room Management in the Admin section of the Zoom menu

Select Edit for the Zoom Room you want to connect with RX.

Then navigate to Setup found under the Rooms Profile tab.

Under the Setup header enable Room Check-in and Check-out.

If the Check-in/out option is not being used in RX this value still needs to be enabled for Zoom

These settings will need to be configured to match the Check-in and Check-out settings configured in ResourceXpress.

The “Allow participants to check-in ** min prior to meeting start time” value needs to match the Check-In Starts value set in RX. The default for RX is 15 minutes.

The “Release room after ** min of no check-in or Zoom Room activity“ value needs to match the Check-In Ends value set in RX. The default for RX is 15 minutes.

The RX values can be found in under the Check In header of the Interactive tab for either System Settings, Location-based or Profile Settings.

If you have Check-in turned off in RX you must set both values for the Zoom Room check-in to 0 (zero).

If you do not have Auto-cancellation turned on in RX set the “Release room after ** min of no check-in or Zoom Room activity“ value to 99.

The “Remove recurring meeting series after instance” setting is optional.
This option is similar to the No Show Policy available in RX. If enabled ResourceXpress, all future bookings of a series will be cancelled after 3 No Shows in a row.

Once configured click Save.
Repeat for each Zoom Room that you are integrating with ResourceXpress.

Zoom API App

Navigate to https://marketplace.zoom.us/develop/create.

In the JWT app type, click Create.

Give the new App a relevant name.

Only 1 JWT app can be created per account.
If a JWT app already exists click View here.

Fill in the required fields.

You can use this RX Icon image for the App icon. Click the image to view full size, then use the download button in the top right.

Click Continue.

RX Setup

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