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In March 2018 Microsoft published an announcement advising that Basic Authentication to Exchange Web Services (EWS) for Exchange Online will be retired on October-13 20201 2022. Please see the below link for the original announcement from Microsoft.

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All RX SaaS customers will be running the most up to date version of the application, as such all that is required is to set up the App Registration in your AzureAD tenant and configure the use of OAuth in your ResourceXpress administration console.

Full configuration instructions can be found at this link.

What happens if I do not make the recommended changes?

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• The SmartBook button will disappear from your room screen devices meaning interactive bookings will not be possible

• Outlook booked meetings will not be displayed on your room screen devices

• You will see the following error message on your room screen devices:
  RXDS-SVC1000: Service Error: The request failed with HTTP status 401: Unauthorised

• Bookings will not synchronise with your Exchange Online environment

• Qubi, Kiosk and Maps will also show the above behaviour

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