Cancelled Bookings

Bookings can be cancelled in advance from the Booking Manager, Kiosk, and the Mobile App.
To view all cancelled bookings navigate to the Cancelled Bookings Report found under the Reporting Module menu in the ResourceXpress Admin Dashboard.

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By default, the report will display all cancelled bookings for the current day.
The results can be filtered using the options found at the top of the report, these include

• Location (Country, City, Site, Building, Floor, Zone)

• Start & End date range

• Space type (i.e. Room, Desk, Parking, etc…)

• Licence Type (Room Screen, Workspace, Huddlespace, Non-Bookable Workspace)

This report will display the following information about the cancelled booking:

• Resource Name

• Booking Subject

• Booking Organiser

• User’s name who cancelled the booking

• The device type used to cancel the booking (Booking Manager, Kiosk, Mobile App)

• The cancellation date

Clicking on the ID column displays the full details of the event, including the Booking ID from the host booking system.

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