Alerts Tab
- Elliot Dooleysmith
- Lynne Wilton (Unlicensed)
- Anantha Kumar
The Alerts tab is used to specify alert configuration details. For example, if a room booking is auto cancelled an email is sent to alert users
Field | Explanation |
|---|---|
ResourceXpress Host Name | Enter the address of your ResourceXpress domain. |
Facility Support Email | Facilities email address to send alert notifications to. |
Cleardown Notification Email | Email address to send an alert notification to when a resource goes into Cleardown state. |
Cleardown Notification Email Subject | The subject for the Cleardown Notification Email. |
Auto Cancellation Event
Field | Explanation |
|---|---|
Notify Auto Cancellation | Enable an email to be sent if an Auto Cancellation event has occurred. |
Email To | Email address of the intended recipient of Auto Cancellation emails. |
Email Subject | Editable field of Subject in email being sent. |
Email Body | Auto Cancellation email content. |
Cc Organiser | Option to send Auto Cancellation email to organiser. |
Email Check-In
Use the Email Check-In section to enter the default text for successful and failed check-in responses.
No Show Policy for Recurring Bookings
The No Show Policy for Recurring Bookings section is used when no users check into a booking. The no show policy only applies when you are using an 'Exchange' or 'Office 365' server.
Field | Explanation |
|---|---|
Policy Enabled | Select 'Yes' to enable the No Show Policy. |
No Show #1 – Email body | The warning message that is sent to a user as part of the auto cancellation notification during the first no show of a recurring meeting. |
No Show #2 – Email body | The warning message that is sent to a user as part of the auto cancellation notification during the second no show of a recurring meeting. |
No Show #3 – Email body | The warning message that is sent to a user as part of the auto cancellation notification during the third no show of a recurring meeting. All occurrences in the recurring series will be deleted during this third no show. |
Scheduler Task
This feature needs the RX Scheduler Task to be installed.
This is useful to run and synchronise profiles with the booking system.
Field | Explanation |
|---|---|
Service Enabled | Select 'Yes' to enable the RX Scheduler task. |
Check Display Profiles Every | The RX Scheduler task starts to check display profiles at fixed intervals. Enter the number of minutes required between the start of each run. |
Perform Room Auto-Cancellation | Select 'Yes' to enable room auto-cancellation. Note that auto-cancellation for workspace resources is carried out always. |
Notify Room Screen Connectivity Failure | Select 'Yes' to send notifications of room screen connectivity failure. |
Notify Qubi Connectivity Failure | Select 'Yes' to send notifications of Qubi connectivity failure |
Send Reminder 24 Hours Before Booking Starts | Enabling will send booking reminder emails 24 hours before the booking start time. |
Email To | Enter email address(es) to send notifications to. Multiple email addresses may be used separated by commas. |
Scheduler Service | Show the current state of the Scheduler Service. |
Click Save.
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